Vehicle Third Party Administrators

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1-800-DENT-DOC is America’s leading national auto reconditioning solutions provider for Paintless Dent Repair, wheel repair, auto detailing and interior repair. 1-800-DENT-DOC provides best-in-class nationwide service solutions for F&I products offered by third party administers and product providers that include cosmetic repair benefits on automobiles. We facilitate end-to-end electronic integration, with VSC Connect, that connects customers, TPA claims management teams and our professional technicians together to help create the best customer experience environment while maintaining high levels of loss control. 1-800-DENT-DOC delivers more than service, we support a world class experience!

For B2B Questions, please contact our main office at (714) 633-8324

NEW ENTERPRISE INQUIRY

Why Business’ Choose 1-800-DENT-DOC

Unprecedented Coverage | Nationwide network of more than 2,500 Technicians
Technician Accountability | Service Level Agreements improve accountability
Customer Satisfaction Index | Realtime feedback drives continuous improvement
Innovative Workflow & Billing | VSC Connect Improves Revenue Cycle
2,500+ Technicians Throughout the U.S. and Canada
Service Level Agreements
- All Techs Under Agreement
- Key Components of the Agreement
  - Respond Within 24 Hours
  - Minimum 3 Attempts To Schedule
  - Complete Repairs Within 5 Days
  - Accountability – Dent Doc SLA

Customer Experience Index
- Contracted With Leading CSI Vendor
- Use CSI Scores To Continuously Improve Quality Of PDR Technicians
- Surveys 100% Of Completed Repairs

Return On Investment
- Faster Time To Serve – Up To 80% In Five Days
- Lower Average Cost Per Claim – Actual: $247/claim
- Higher Customer Satisfaction – Goal: 4.9 Star Rating