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1-800-DENT-DOC is America’s leading national auto reconditioning solutions provider for Paintless Dent Repair, wheel repair, auto detailing and interior repair. 1-800-DENT-DOC provides best-in-class nationwide service solutions for F&I products offered by third party administers and product providers that include cosmetic repair benefits on automobiles. We facilitate end-to-end electronic integration, with VSC Connect, that connects customers, TPA claims management teams and our professional technicians together to help create the best customer experience environment while maintaining high levels of loss control. 1-800-DENT-DOC delivers more than service, we support a world class experience!
For B2B Questions, please contact our main office at (714) 633-8324
Why Business’ Choose 1-800-DENT-DOC
- Unprecedented Coverage | Nationwide network of more than 2,500 Technicians
- Technician Accountability | Service Level Agreements improve accountability
- Customer Satisfaction Index | Realtime feedback drives continuous improvement
- Innovative Workflow & Billing | VSC Connect Improves Revenue Cycle
- 2,500+ Technicians Throughout the U.S. and Canada
- Service Level Agreements
- All Techs Under Agreement
- Key Components of the Agreement
- Respond Within 24 Hours
- Minimum 3 Attempts To Schedule
- Complete Repairs Within 5 Days
- Accountability – Dent Doc SLA
- Customer Experience Index
- Contracted With Leading CSI Vendor
- Use CSI Scores To Continuously Improve Quality Of PDR Technicians
- Surveys 100% Of Completed Repairs
- Return On Investment
- Faster Time To Serve – Up To 80% In Five Days
- Lower Average Cost Per Claim – Actual: $247/claim
- Higher Customer Satisfaction – Goal: 4.9 Star Rating

1-800-Dent-Doc Technician Coverage
America’s Premiere Automotive Reconditioning Solutions Provider
- Paintless Dent Repair
- Exterior/Environmental Damage
- Interior – Stains, Rips, Tears, Burns
- Cosmetic Tire & Wheel
Administrator / Service Provider Dashboard Features & BENEFITS
- Customer Documentation Portal
- Realtime Status Reports
- Import / Export Claim Info
- API Integration (Available)
- Heightened Transparency
- Streamlined Platform
- Improved Accountability
- Reduced Cycle Time
- Lower Operating Cost



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Pricing
- Competitive Pricing
- Volume Pricing Discounts
- Tiered Pricing Structure
- Technician Engagement Incentives
- Nominal Administration Costs
- Adjudication Services available
- Contact 1-800-DENT-DOC For Your Business Solution – Ask For Craig Hunter
CUSTOMER FEEDBACK INDEX
