Third Party Administrators

1-800-DENT-DOC is America’s leading national auto reconditioning solutions provider for Paintless Dent Repair, wheel repair, auto detailing and interior repair.

Want to Sell More Vehicle Service Contracts?

U

Customer Survey Question Asked:

How likely is it that you would purchase another PDR service contract with your next vehicle purchase?

Survey Results:

91% of customers are “likely” or “very likely” to purchase another PDR service contract after their 1-800-DENT-DOC experience of removing dents!

Unprecedented Coverage

Nationwide network of more than 2,500 Technicians throughout the U.S. and Canada

TECHNICIAN ACCOUNTABILITY

Technician Accountability

Service Level Agreements improve accountability

CUSTOMER SATISFACTION INDEX

Customer Satisfaction Index

Realtime feedback drives continuous improvement

INNOVATIVE WORKFLOW and BILLING

Innovative Workflow & Billing

VSC Connect Improves Revenue Cycle

1-800-DENT-DOC delivers more than service, we support a world class experience!

Why Businesses Choose
1-800-DENT-DOC

We facilitate end-to-end electronic integration, with VSC Connect, that connects customers, TPA claims management teams and our professional technicians together to help create the best customer experience environment while maintaining high levels of loss control.

Service Level Agreements

  • All Techs Under Agreement
  • Key Components of the Agreement
    • Respond Within 24 Hours
    • Minimum 3 Attempts To Schedule
    • Complete Repairs Within 5 Days
    • Accountability – Dent Doc SLA

Customer Experience Index

  • Contracted With Leading CSI Vendor
  • Use CSI Scores To Continuously Improve Quality Of PDR Technicians
  • Surveys 100% Of Completed Repairs

Return On Investment

  • Faster Time To Serve – Up To 80% In Five Days
  • Lower Average Cost Per Claim – Actual: $247/claim
  • Higher Customer Satisfaction – Goal: 4.9 Star Rating

America’s Premiere Automotive Reconditioning Solutions Provider

Services Provided

  • Paintless Dent Repair
  • Exterior/Environmental Damage
  • Interior – Stains, Rips, Tears, Burns
  • Cosmetic Wheel Repair

Administrator / Service Provider Dashboard Features & Benefits

Customer Documentation Portal

  • Realtime Status Reports
  • Import / Export Claim Info
  • API Integration (Available)
  • Heightened Transparency
  • Streamlined Platform
  • Improved Accountability
  • Reduced Cycle Time
  • Lower Operating Cost

Pricing

Competitive Pricing

  • Volume Pricing Discounts
  • Tiered Pricing Structure
  • Technician Engagement Incentives
  • Nominal Administration Costs
  • Adjudication Services available

Contact 1-800-DENT-DOC For Your Business Solution – Ask For Craig Hunter

Craig Hunter and his team at 1-800-DENT-DOC are always a joy to work with!

We have had a very close and long-standing relationship with them for over 20 years.

Their efficiency and reliability make them our preferred standard for PDR (Paintless Dent Repair) services.

1-800-DENT-DOC provides our clients with top notch workmanship, quality repairs, and rapid turnaround. Together we are able to provide services to our clients’ vehicles and assist in getting them back on the road as quickly as possible.

To improve our business relationship and to grow along with us, 1-800-DENT-DOC has developed their own Project Tracking and Planning System (VSC Connect). This system integrates well with our own Proprietary Systems making our partnership even more successful. This makes us shine in the eyes of those we work with!

1-800-DENT-DOC is always eager to help our clients with all makes, models, and types of vehicles – including Luxury and/or Specialty vehicles.

– Regina D, Vendor Specialist

Customer Feedback Index

Overwhelmingly High Customer Reviews
Trusted and Valued Brand
Reputation Montitored and Reviewed
Collective Synergy of High Quality Techs

    Have Questions?

    Contact Info

    2512 Chambers Rd., Suite #201
    Tustin, CA 92780

    Business Office: +1 (714) 633-8324

    Toll Free: +1 (800) 336-8362

    Ask For Craig Hunter

    Are You a TPA?

    1-800-DENT-DOC provides best-in-class nationwide service solutions for F&I products offered by third party administrators and product providers that include cosmetic repair benefits on automobiles